https://youtu.be/ROSXF2Fwx5A Elite athletes have a pre-planned game plan/strategy prior to competing so they perform at their best, in the heat of competition. With their coach they pre-plan and strategise on how they will manage their emotions as well as the technical game plan for their performance, so that they perform at their best and not sabotaged by externals that can impact negatively on their performance The Harvard Law School course "Negotiation, Leadership and How To Handle Difficult Conversations" provided five (5) difficult behaviours that can arise at mediation/negotiation. Whats your pre-prepared game plan to overcome these difficult behaviours? I assist lawyers and their clients, as an advanced trained mediator (and arbitrator) with strategies to help all who attend perform at their extraordinary best while overcoming difficult behaviours at mediation. This promotes positive relationships and process, required for satisfactory resolution of any area … [Read more...]